Friday, July 11, 2008

FedEx & UPS Just Don't Care

The other day my boyfriend and I went to FedEx to deliver something to his brother in Washington. The package consisted of a big piece of glass. So the person that packaged our delivery wrapped the piece of glass about five times with cardboard boxes. He wanted to make sure that it wouldn’t break during the delivery because deliverymen toss boxes around like it’s nothing. He recommended us to look up FedEx or UPS delivery on Youtube.com to see how careless the deliverymen are.



The video above shows how the UPS deliveryman is kicking every single package in the truck. It definitely demonstrates how deliverymen work poorly and recklessly. They deliver hundreds or even thousands of boxes per day. Nobody knows what are in the boxes, and they treat it like garbage. It doesn’t matter even if the word “fragile” is written on it. Since they deliver packages by themselves and there’s no one monitoring their actions, they can handle the boxes any way they desire. Do they get paid enough to actually handle every package with care? Probably not.

Here’s another video of a Fed Ex driver delivering a hard drive.



Did he just toss that hard drive on the ground like it’s a core of an apple? It’s unbelievable how many people in this world don’t perform their job efficiently. Deliverymen may think that they’re not being watched; therefore, they work however they’d like. But there are surveillance cameras everywhere, so their actions are candid.

Although, if deliverymen kick, toss, and drop packages and cause damage to the miscellaneous object, the company may be negatively impacted. Then they may lose their job due to multiple customer complaints, and the company has to pay for the damages.

Besides the fact that deliverymen are inconsiderate of other people’s packages, Fed Ex does deliver packages in a timely manner. They can deliver packages overnight, and it’ll arrive promptly the next day. It’s amazing how deliveries are shipped so quickly if it’s necessary.

*Remember: When shipping important things, make sure it’s packaged very well so those careless deliverymen don’t damage it.

Thankfully, the package my boyfriend and I delivered to Washington made it safely without any damages.

3 comments:

Arisa said...

I felt terrible after watching the videos how the deliveryman is not delivering packages properly. Perhaps, the deliverymen would do same thing in the airport. Before I check in the airport, I always ask counter to label “fragile” on my baggage, but I guess people are still being careless with my baggage. Overall, this is a great post how we should be responsible wrapping with our shipping packages that the deliveryman would not damage or break them.

Christopher Schaberg said...

When I worked at an airport loading bags into the bellies of planes, I remember some epic wrestling matches with huge pieces of baggage. I still have scars on my legs from some hard sided pieces of luggage. I always described this activity to three-dimensional, human-scale Tetris. And you HAD to win, every time.

This is a great post about a common yet fascinating subject; and you are right to point out that wages (and probably long hours) certainly figure into this. That first video of the UPS guy kicking the boxes made me think that he probably does not want to strain his back, and he most likely has an elaborate kicking system, actually. He was really toeing them, almost soccer-like, and he seemed even to be aware of an organizational pattern. Maybe he's a superstar UPS worker. Maybe he's got a method, even if it looks totally careless.

On the other hand, the uniforms can't help, either, right? I remember my United Airlines outfit made me want to kick bags sometimes. But I tried to be a good worker. Most of the time.

Jennifer Askari said...

When I was reading your post I was reminded of a website that was on Warren's blog. It is a blog for people to rant and rave about products and companies. This post in particular describes one consumers frustrations with UPS. http://consumerist.com/tag/usps/?i=5024597&t=the-post-office-will-pay-out-your-insurance-claim-if-their-employees-admits-to-abuse